New users and active users are the same figures for window phone

Oct 22, 2014 at 11:10 AM
Has anyone noticed the new user and active users figures for windows phone? Cuz my dashboard gives me strange numbers. It gives double the number of downloads than what the Marketplace shows?

Anybody with the same issues or any tips as to where I might be going wrong?
Dec 8, 2014 at 8:28 AM
If all of your requests are coming in from new users, then you should expect both numbers to be the same. Each new user is most likely also counted as an active user, so in most cases it's unlikely that you'll want to sum the values.